Video Professor Reviews and Complaints

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Video Professor Reviews

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  • Netbook



    Customer number 17089793, was to receive a free netbook with purchase of Power Point. Sent paperwork in April 6, 2010 and have not received it yet. I have called and emailed numerous times, no response. All phone numbers are no longer active and the email does not get a response. I cannot access the website at this time, as I was to be able to do for one year. More...
    (Miscellaneous)
  • Netbook/Power Point



    My customer number is 17089793.On 3/31/10 I called VP and talked about ordering Power Point. I was told by Desiree that they had a promotion and if I ordered it, I would get a free netbook with 2gb ram, 160 gig hard drive,2 USB ports, 1 memory card reader along with the Power Point. I would get a redemption certificate emailed to me and I would have access to their on line help within 2 hours and for one year. I ordered, and received the Power Point, had access to the website. My credit card was charged $399.95 on April 1, 2010. I have never received the netbook and have emailed and called... More...
    (Miscellaneous)
    VickieLH1's Picture   VickieLH1    0 Comments   Comments
  • Complaint / no refund



    I ordered your product 01/13/10 customer # 16786297 I have made numerous phone calls to your company after returning the product in a timely fashion. I have been promised several times my refund will be made guess what??? I AM STILL WAITING!!! This is nothing more than a total SCAM!!! I hope something is done to put you completely out of business so you can not ripoff any more people!! More...
    (Advertising)
    results40's Picture   results40    0 Comments   Comments
  • Obligation



    My husband ordered a CD regarding How To Sell On Ebay,the ad said Free First CD no obligation to buy more.A week later another CD arrived, my husband never opened it and sent it right back,the day it arrived! He received his Visa bill and they charged $399.95 as well as shipping costs for the first one. He called but a recorded message says go to their web site. We went to the web site but there is no way to contact anyone! Please help. DO Not Buy From This Company!!! More...
    (Internet - Sponsored by DIRECPATH)
    mperegrine's Picture   mperegrine    0 Comments   Comments
  • Free eBay disc



    I ordered from Video Professor their FREE 'learn eBay' disc. Recieved it and about 10 days later recieved 'learn eBay - Advanced' that I did NOT order and when I recieved my credit card statement, a CHARGE of $189.95 for the advanced copy. Tried to phone Video Professor, a recorded message sent me to this site. Said they would get back to me within three business days. Guess what, haven't been contacted by them and I don't know how to contact them.....At this point I'm thinking SCAM by one of their employees or someone's getting credit card... More...
    (Miscellaneous)
    rlessexjr's Picture   rlessexjr    0 Comments   Comments
  • re:REFUND



    RE:MY REFUND!!!I returned your product on April 1st 2010 due to lack of information on your behalf. Your company with/drew close to $400.00 from my checking account w/o my permission. It was explained to me that it would take 21-30 business days till I would receive my refund. It has been 27 business days & still no refund! The worse part is now when I call I get a "generic" answering machine with no option to speak to a real person! For the last 1-2 weeks I have been calling & writing letters to your company with no response AT ALL! I will wait my 30 days but if I do not... More...
    (Miscellaneous)
  • return



    I'am having the worst time getting my refund from video professor i comply with all there return policy and return there product to them they said it would 30 days before i get my money back needless to say my money have not been return they gave me this code to put on the return so i would have no problem. What legal process can i take because this is wrong on every level More...
    (Legal Services)
    Hellbou169's Picture   Hellbou169    0 Comments   Comments
  • Refund trouble



    I foolishly order Video Professor's trial offer back in early Feb. I returned the product within the time frame and was promised my account would be refunded within 15 days. I called and was told it takes a month to process refunds, which is hogwash, because I've worked retail and it doesn't take that long. The woman I spoke to was very rude, so I asked to speak with her supervisor. Said supervisor, Ryan was even ruder! Now when you called either number you get a recording, which says they are going to online support only and please be patient. Well my patience is at an end!... More...
    (Education, Schools)
    auriel59's Picture   auriel59    0 Comments   Comments
  • returning video/sending more



    I Called back in Feb./10, to receive a free video that I heard John W. Scherer offer. In talking to the person on the phone, I got talked into trying some more videos, which I could return at NO cost withen 30 days.At 74 yrs. of age, I forget to return the videos. I found my error when i got billed on 3/25,-$69.95,vidprof*so#37689909.I understand I'm to get 3 videos/month.I don't want them. I responded to your free offer, that is all I want. I wasted an hour trying to call vidprof.1-800-525-7763. I spent another hour trying to find where & how to send my message If I... More...
    (Miscellaneous)
    takenneally's Picture   takenneally    0 Comments   Comments
  • Need refund



    Purchase video professor by phone for $389.00 and returned it by certified mail the first week of Feb. 2010. Have talked to the follow customer service representitiveson the below dates. 3-10-2010- Susan you will be refunded in next 15 days. 4-02-2010- Kathleen you will be refunded in next 3-to 5 days. 4-8-2010 - Erin, you will be refunded in next 15 days. 4-19-2010- Gloria, you will be refunded in next 7-to 10 days. 3-10-2010- Susan you will be refunded in next 15 days. 5-4-2010 Now no phone services. More...
    (Computers, Software, Hardware - Sponsored by APPLE)
    0202's Picture   0202    0 Comments   Comments
  • i need a refund for the product i cancel



    they took 399 out of my childs money an i cancel my subscription with them a money or lets say a couple of days after the sent it to me in the mail in i called them letting them kno that i wanted to take my bank card off of the trial period bec i was sending it back i even gt a rma number for it to in its in the mail now but they took money out of my banking account in i had cancel my trial period an sent back the their product to them i want all my money back or i am going to post them on the news asap for fraud and fake adveriser More...
    (Credit Cards, Finance, Banks)
  • refund



    I have been waiting for my refund of almost $300 since february, I have had the issue escalated twice now, the supervisors never call me when I request, and now when I try calling either customer service at 800-51-4110 or the administrative ph# 800-500-1183 all the message says is that the office is closed, I want my money I deserve to have this taken care of immediately and have yet to have any response from them what so ever as to what is the resolve. More...
    (Miscellaneous)
  • No Refund Yet



    I ordered the Windows Front Page CD set back in the beginning of March online and received it in the mail about 7 days later. I was then charged $389.99 for which I contacted their customer service department and cancelled my account asking for a refund. My wife and I were told that my account was being cancelled and that the credit to my account would occur in 30 days.We returned the CD about 3 days later and waited a week to follow-up. A second call was made and were informed that it would take 30 business days. In the meantime, the charge has screwed up my credit and my bank account. I... More...
    (Credit Cards, Finance, Banks)
  • Free learning cds



    Free learning cds I thought that I was conductung business with first class company, a person that will go on national tv and promote a product get you to try the product only to get ripped off dosen't really say much about the company at all. My only mistake was to take the person at his "word" by the way use to mean something Iguess times have really changed. More...
    (Advertising)
  • video professor



    after viewing the commercial for the free video on t.v. I deicied to order the free cd online. I payed the 6.95 shipping with my debt card after I received the video It was for windows 98, I called video professor and told them that I didn't want that verison I was to send the cds back. I was given a return code to ship the cds back,then video professor sent the windows vista verison after receiving that set of cds I called video professor to inform them that I didn't want the cds that I wanted to return them.I spoke with one of the agents she gave me a code to ship them back,Iwas... More...
    (Advertising)
    jaybee's Picture   jaybee    0 Comments   Comments
  • Refund request and stop billing



    Video Professor keeps sending me their products when I did not request them to do so. After receiving their first product I thought it would be free. The product arrived in the mail without any information about their offer or return policy. after a couple of months I noticed my credit card was being charged for the product and other products I did not request. After calling the video professor office number noted on my credit card bill I was told that I was too late in returning the product. I stated to Sheila (Video Professor employee) that I felt this was not a fair practice and she told... More...
    (Computers, Software, Hardware - Sponsored by APPLE)
  • Yes! It is a scam



    After purchasing one product from Video Professor they charged my credit card an additional $189.95, after about three months of playing their game, I reported them to the Better Business Bureau, the Fair Trade Commission, and the FCC. Two days later I had my money. I urge everyone who has had a bad experience with Video Professor to complain to everyone they can, even if your particular case has been solved. Help get this guy off the business landscape and in jail where he belongs. More...
    (Advertising)
    Reesh's Picture   Reesh    0 Comments   Comments
  • refund



    i returned the cd's you sent me and called you numerous times. i was told i would receive my refund of $189.95 in 30 business days. today is 30 days and i have not gotten my refund credited back to my debit card yet. i was told today it would be anywhere from 1 to 15 more days to receive it now. that is not what i was told on the 23rd of october when i called. my refund was approved on that day.please let me know for sure when i willreceive it.my name is beverly isaacs, 107 didemma,p.o. box 185,lepanto,ar 72354-0185. More...
    (Advertising)
  • Complaint and Suggestion



    I am one of many who have signed up for what I thought was a $6.95 offer only to be charged another 189.95 for something I did not knowingly order or want. In my case I was out of the country so was even worse and got a second package and was charged another 189.95 before I caught it in my credit card and stopped it. So I sent back the second package and waited for the refund, getting delay after delay. If you feel you have been charged for something that you didn't order and don't want, or are getting the run-around with refunds, then let me suggest to file as many complaints... More...
    (Advertising)
  • Absolute SCAM!!!



    I also ordered a Video Professor CD (Excel) and was sent three being told that I had 14 days to send one back if I did not want to be charged. I called and got a return authorization and sent two of them back (because when I called they said I could only keep one if I wanted to not be charged!). They charged me another $189.95 (on top of the original $8.95 shipping for the CDs and when I called they said it could take up to 30 days to be credited to my check card. I filed a dispute with my bank because I had by then decided this was some sort of scam and did not want to risk being told... More...
    (Advertising)
    eleanora's Picture   eleanora    0 Comments   Comments
  • What a SCAM!!!



    Do not under any circumstances order the so called special price CD. They end up charging you for additional CD"s that they included in your order and it's up to you to pay for the return shipping and cancelled any other automatic charges that they choose to bill you for. I wish I had read these reviews before I placed the order. Like they say "if it's too good to believe, it probably is". I had to call my credit card company to get the charges removed in full. More...
    (Advertising)
    angelwings455's Picture   angelwings455    0 Comments   Comments
  • NO REFUND AS PROMISED!



    I was told a refund would take 21-30 "BUSINESS" days. I called several times during this period. Every time was the same. It is still in cue to be refunded. The 30 days time is not up yet blah blah blah... So on the 30th day I called and was told it is set to be refuned today. It should post to your account 24-48 hours. NEVER HAPPENED! I called on the 32nd day and oh the "computer program" that performs the credits missed mine! SURPRISE, SURPRISE, SURPRISE... Now they say it will take an additional 10-15 days because it has to be done manually. I just filed a complaint... More...
    (Advertising)
    beardown61's Picture   beardown61    0 Comments   Comments
  • rip off plan for refund



    they will tell you that will refund the the money in 21 to 31 days and will be refunded to same account. I explained to the customer service, that the account no longer exist. the customer service dont know what they are talking about. Customer repeatedly telling will refund the money to the same account. All i asked the customer service to issue me a check instead of crediting to the same account, since the account no longer exist. this is a new scam not to give you the money. More...
    (Advertising)
    dilseedil's Picture   dilseedil    1 Comments   Comments
  • IRATE CUSTOMER



    I was charged $189 after they were told to cancel the account and not to attempt a payment from my bank. They took the money anyway then refused to return the $189 before 30 days after receiving the merchandise. I couldn't talk to anyone past the supervisory level. They all had the same song and dance about the 21 to 30 day refund policy and how they could do nothing about making exceptions. I even sent the CEO an e-mail and got absolutely no response from him. Very poor customer service. I know an exception could have been made. More...
    (Advertising)
    mer7ry2's Picture   mer7ry2    0 Comments   Comments
  • refund



    My name is Michael Knight / 205 Gawin Dr Warner Robins , Ga. order # 1513424 --- I have a producd that does not work and a credit card bill for 189.00 --- I was unhappy with the internet servay promotion thru which I ordered your product ( you can never finish the survay in order to receive free offer ( scam ) I am not happy --I would like my credit card charge removed ASAP . Thank you! More...
    (Advertising)
  • E BAY



    This outfit is nasty. I too ordered the Video Professor to learn about EBAY and I too received a billing for $189.95. To add insult to injury they also charged me 50 cents for Wounded Warriors, 50 cents for Red Cross, 1 dollar for 1st payment towards Video Professor, and 1 dollar for 2nd payment towards Video Professor. I urge you to not order from these people. Carl More...
    (Advertising)
    cvanwagenen's Picture   cvanwagenen    0 Comments   Comments
  • Watch Out for Video Professor



    Watch out for "Video Professor" that you see on TV unless you want your mail box FULL of DVDs you didn't order and your bank account charged for them!! About 2 years ago I signed up for a free DVD from video professor (selling on Ebay or something like that) and I did get it in the mail. I thought they'd send me a catalog or something to order more as I wanted them, but instead I was signed up for something like "dvd of the week"! They sent some random DVD to me every week or so and I ended up with a HUGE pile of unopened "how to's" that I... More...
    (Advertising)
    bbshopper's Picture   bbshopper    0 Comments   Comments

Video Professor Reviews By Product


Video Professor Comments


don4962 says: (8 years ago)
 0
I want my money back!What was to be $6.95 turned into three charges on my credit card. $189.95 twice. I did not order any thing other than the $6.95. No information sent with CD's on return polices nothing!! I WANT MY MONEY BACK!!



robbertcaveman says: (8 years ago)
 0
don't have one



robbertcaveman says: (8 years ago)
 0
don't have one



robbertcaveman says: (8 years ago)
 0
did not like it and can't afford it have other bill to pay



robbertcaveman says: (8 years ago)
 0
cancel my memberships




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